10 exam-style questions with answers and explanations, straight from our 1,030-question bank. Tap an answer to check yourself. When you're ready, take the scored version in the free practice test.
The CMAA exam has 135 questions and runs 2 hours 15 minutes.
These 10 free CMAA questions are organized by exam domain, so you can see how each part of the Certified Medical Administrative Assistant blueprint is tested. Reveal the answer and explanation under each question.
An outside referral lists 'dysphagia.' A scheduling note incorrectly describes the reason for referral as difficulty speaking. Which wording preserves the meaning of the referral?
Correct answer: B - Difficulty swallowing
After reviewing the clinic's instructions for a sedated procedure, a patient correctly states the arrival time but says, 'I'll take a taxi home by myself.' The instructions require a responsible adult to accompany the patient home. Which follow-up addresses what the teach-back revealed?
Correct answer: A - Clarify the escort requirement, then ask the patient to explain how they will get home.
After waiting 40 minutes, a patient tells the assistant, 'I left work for this. Is anyone going to see me?' The patient is upset but not threatening, and the clinical team has not supplied an updated wait time. Which reply combines empathy with a realistic next step?
Correct answer: D - I'm sorry for the delay. Let me check the updated wait and your options.
A cardiology office requests a patient's recent ECG and medication list for a treatment visit. The recipient and patient identifiers are verified, and no special disclosure restriction applies. A coworker says the records must be withheld because the chart contains no signed release. Which statement correctly applies HIPAA to this request?
Correct answer: C - HIPAA generally permits this treatment disclosure without a separate patient authorization.
A patient signs a consent form at the front desk before a nonurgent biopsy. As the CMAA prepares to witness the signature, the patient says, 'I don't know what could go wrong or whether I have other options.' What should happen before the consent process is completed?
Correct answer: B - Ask the clinician to address the unanswered questions before completing the consent process.
A 45-minute procedure requires both Dr. Chen and the procedure room for the entire visit. Dr. Chen is available from 9:00 to 10:15 a.m. and from 10:45 a.m. to noon. The room is available from 9:30 to 10:00 a.m. and from 10:30 to 11:30 a.m. What is the earliest feasible start time?
Correct answer: D - 10:45 a.m.
An in-network practice bills $320 for a covered service and accepts the plan's $240 allowed amount. The patient has $60 of deductible remaining, followed by 20% coinsurance. A $25 deposit is already credited to this service. There is no copayment or secondary coverage, and the out-of-pocket maximum has not been reached. After the contractual adjustment, what additional amount is the patient responsible for?
Correct answer: B - $71
A child is covered under both parents' employer health plans. The parents are married and live together, and both plans apply the dependent birthday rule without an overriding provision. The mother's birthday is November 6, 1982; her plan has covered her since 2015. The father's birthday is February 19, 1987; his coverage began in 2023. How should primary coverage be identified?
Correct answer: C - Use the father's plan because his birthday occurs earlier in the calendar year.
A completed visit has generated no insurer payment. The eligibility response shows active coverage; the transmission log says, 'Subscriber identifier missing; claim not forwarded.' The payer's portal shows no claim for the visit. Which correction fits these findings?
Correct answer: A - Verify the subscriber identifier and retransmit the corrected claim.
A network outage prevents use of the registration system. Clinicians can access essential care information, and the practice has activated its approved downtime plan. Printed schedules, numbered encounter forms, and locked storage are available. Which approach maintains registration and a reliable record?
Correct answer: C - Verify identities, use the downtime forms, and reconcile the secured records with the EHR after restoration.
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